Privacy Policy

Welcome to the MYNE website, MYNE web-platform and MYNE App.

Please take the time to review our Data Privacy Policy, which is part of the Myne App Terms and Conditions available for reference within the app. At Myne, safeguarding your privacy is a priority for us. This policy serves as a guide to how we care for your personal data when you engage with our website or use our services in any capacity, as outlined in the Terms and Conditions. We're here to make sure you're informed about your rights regarding privacy and the protections afforded to you by law.

Definitions

Myne, we, or and us means MYNE Tech LTD.

MYNE App means the mobile application developed by Myne Tech LTD for Users to use and connect with the Services on mobile.

MYNE Web-Platform means the Web version of the application developed by Myne Tech LTD for Users to use and connect with the Services on the web.

MYNE Website means the Website of the application developed by Myne Tech LTD for Users to get info, signup and be informed of the Services we offer.

Service means Myne provides an integrated Wealth tech service that offers users the ability to track their entire portfolio of assets, including bank accounts, cryptocurrency holdings, stocks, real estate, and valuable personal items. In addition to real-time budgeting tools and spending insights, Myne offers access to estate planners to give comprehensive estate planning services. This multifaceted platform is designed to empower users with a complete overview of their financial health, facilitating informed decision-making and financial planning. In addition to that, Myne will offer soon an access to a diverse investment marketplace – where you can learn and read about investment opportunities.

User, you, and your refers to the individual person that has visited or is using the Website, Myne Web-platform, Myne App or Services.

Who We Are

Myne App, the Web-platform and the website are operated by Myne Tech LTD, a private company registered in Dubai, United Arab Emirates with license number CL7367 and whose registered office is unit 02, Level 07, Dubai Gate Village – Dubai international Financial Center, United Arab Emirates

Mobile

The Information We Collect About You

Device Information

To enhance security and provide multi-device functionality, we collect:

  • Device identifiers for fraud prevention
  • Push notification tokens for cross-device alerts
  • Operating system version for app compatibility

App Performance Data

We collect only anonymous crash reports to improve app stability and performance. This data:

  • Contains no personally identifiable information
  • Is used solely for debugging and performance optimization
  • Cannot be used to track or identify users

Banking Integration

Our app includes web views for Open Banking Aggregation display only. These:

  • Don't collect tracking data
  • Don't use third-party cookies
  • Are essential for displaying your banking information

Web Platform

The Information We Collect About You

When you interact with our Services through web browsers, we gather:

  • Details on pages viewed and interactions with our Services
  • Operating system and platform information
  • Browser type and version
  • Device time zone settings

Third-Party Services

Our platform integrates third-party services that may collect and process information per their privacy policies:

  • Payment processing services
  • Authentication services
  • Analytics tools

When using these services, you're subject to their respective terms and privacy policies.

Cookies and Tracking Technologies

Our mobile application does not use cookies or tracking technologies for data collection. We maintain core functionality while protecting your privacy.

Web Views and Banking Integration

Our app includes web views solely to facilitate Open Banking Aggregation display. These views:

  • Don't collect tracking data
  • Don't use third-party cookies
  • Are essential for displaying your banking information

We've removed all third-party integrations that previously required tracking permissions, ensuring your privacy while maintaining full app functionality.

Why Do We Need Your Information?

We gather data automatically during your interactions with our Website or MYNE App for several essential purposes:

  • To manage and operate the Services
  • To enhance the Services, ensuring content delivery is optimized
  • To enable your engagement with interactive elements at your discretion
  • To study and understand the usage patterns of our Services
  • To elevate the quality of your online experience with us

Storage of Your Information

We securely store your data on servers on AWS cloud and in filing systems located within the United Arab Emirates.

Internet Transmission Security: Please be aware that transmitting data over the Internet comes with inherent risks, and we cannot fully guarantee the security of the data sent to our website, Myne Web-platform and Myne App. Any data you send is at your own risk. Upon receipt of your data, Myne commits to implementing commercially acceptable measures and security protocols to prevent unauthorized breaches and access to your information.

Your Rights

You possess several rights concerning your data under data protection laws, which comprise the ability to:

  • Access your data
  • Revoke consent for data processing at any moment
  • Request updates to your data to ensure accuracy
  • Request the deletion or removal of your data
  • Halt or limit the processing of your data
  • Object to the processing of your data
  • Request the movement of your data

Policy Updates

This Privacy Policy is subject to modifications. Significant changes regarding the collection or use of personal information will prompt an update to this document's last revised date. Minor corrections will be reflected automatically by the timestamp at this document's end.

This Privacy Policy was last reviewed and updated on 12 April 2023.